Oracle Support
24×7 coverage for Oracle ERP Applications
William Delaney Consulting helps organizations reduce the cost and complexity of managing Oracle applications. We leverage 25+ years of global support experience to help greatly reduce your spend on application support, and become a partner for life by proactively avoiding potential pitfalls, handling the upfront work, and delivering value from day one.
- L2 & L3 Application Help Desk
- Production & Development Support
- Bug/Break Fixes & Enhancements
- SLA Management & Monitoring
- Month-end Process Automation and Monitoring
- Business Process Optimization
- Performance Management
- Transition Management
- QA
- Functional & Technical Support
- Migrations, Porting, & Re- Engineering
- Integration Support
- Month-End Close Readiness & Support
- Release Item Planning & Estimation
- Bug/Break Fixes & Enhancements
- Demand Management & Capacity Planning
- RICE-FW/CEMLI Development
- Code Distribution & Deployment
Fixed-Price Model
You pay a flat fee for a block of support hours per month that can be used as needed.
Named Experienced Support
We will provide a dedicated support technician with a minimum of ten years experience to personally work your account.